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October 22-23, 2018

Pennsylvania Convention Center

PHILADELPHIA, PA

Seminars

The 2017 Seminar Program is defined by primary topics. Therefore, each session has one or more primary topics designated for attendees to quickly find those sessions of relevance and importance to them. Click on the Primary Topic of interest or click on Filters to sort seminars based on individual needs. All one-hour seminars are FREE and included with Expo Badge Registration.
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Monday, October 23, 2017
    • Financial
    • Operations
    329
    This session will show attendees how to: Understand the importance of cost control systems and what to consider in the process; Understand the impact that the system can have on your business; Underst ...
    • Legal
    • Operations
    330
    Donating surplus food is a great way to make a positive impact in your community. Restaurants can feel good about ending hunger and promoting sustainability. Inevitably though questions arise about li ...
    • Financial
    • Operations
    328
    The lease is one of the biggest financial decisions when you open a restaurant. What you decide today will affect your success. How to avoid the "I didn't know" and save money on your lease.
    • HR
    • Operations
    329
    Every year nearly 2 million Americans are victims of workplace violence, which is defined as any act or threat of physical violence, harassment, intimidation or other disruptive behavior that occurs a ...
    • HR
    • Operations
    330
    Chefs are incredibly talented and passionate people. They are people destined to help create an experience in a restaurant that results in pleasure and lasting memories. Many great chefs end up in a l ...
    • Legal
    • Marketing
    328
    The panel will discuss how changes in PA Act 39 have impacted tourism promotion in certain areas.  Even beyond Act 39—with more and more of these local businesses popping up—partnering with them on a ...
    • HR
    • Operations
    329
    This course is intended to be an orientation to the Federal Department of Labor’s Occupational Safety and Health Administration. It is intended to provide basic information as it relates to general in ...
    • HR
    • Operations
    330
    If you think your bartenders are stealing, well, that’s probably because they are. The goal is to establish systems that keep your honest bartenders honest and identify - and weed out - the dishonest ...
    • HR
    328
    The panel will discuss current trends in travel within groups like Women, Solo, LGBTQ and Ethnic or Cultural.
    • Financial
    • Operations
    329
    This session will give an industry update on sales, traffic, turnover and guest satisfaction from Black Box Intelligence, People Report and White Box Intelligence.  Mr. Doolin will share what winning ...
    • Financial
    • Operations
    330
    Discussion of recent trends, current forecasts and the drivers of change in the domestic lodging industry.
    • Operations
    328
    This session will discuss the importance of restaurant sustainability through the lens of the six main focus areas of the Sustainable Pittsburgh Restaurant program (energy efficiency, water conservati ...
Tuesday, October 24, 2017
    • Operations
    328
    Lowell Briggs will share his experiences responding and asking questions when a crisis occurs. This session will discuss topics like how to respond to a crisis, how to evaluate the success of your res ...
    • Financial
    • HR
    • Operations
    329
    What are the latest recruiting trends for attracting hourly employees? What challenges are operators facing in their recruiting strategy? Join this interactive discussion about the latest trends in re ...
    • HR
    • Operations
    330
    We all know the old golden rule: treat others the way you want to be treated. But simply treating customers with the same courtesy and dignity is no longer enough in this shrinking world. In order to ...
    • Financial
    • Operations
    328
    Any restaurant owner knows that opening a unit takes time, and that the number of restaurant s an owner/ operator can open at any one time is limited, even for the most sophisticated restaurant system ...
    • HR
    • Operations
    329
    This program will focus on utilizing the procedures and techniques utilized by law enforcement and intelligence analysts to determine truthfulness, deception or fabricated statements. These procedures ...
    • HR
    • Operations
    330
    Everyone is looking for good talent, and talent that will stick around.  This panel will focus on some key points such as hiring & onboarding, employee feedback, and talent development.
    • HR
    • Legal
    • Operations
    328
    As a restaurant, bar, club or property owner or manager, are you aware of the liability of individuals and entities in the sale and serving of alcoholic beverages? Dram Shop (liquor liability) laws gi ...
    • Marketing
    329
    Social listening is the process of tracking conversations around specific phrases, words or brands, and then leveraging them to discover opportunities or create content for those audiences. It’s more ...
    • HR
    • Marketing
    330
    In today’s politically polarized and culturally diverse marketplace, having managers that know how to effectively communicate cross-culturally is key to success. Additionally, companies must have cult ...
    • HR
    • Operations
    329
    This is not how you are attracting and retaining talent.  This topic is about how you are Attracting and Retaining TOP talent.